Refund & Cancellation Policy

Payment Options

1. Online Card Payments Visa, Master and American Express Card payments are processed through an online payment gateway system.You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 15-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.

EasyFlyTrip , as a Verisign Certified Site, uses the latest 128 bit encryption technology and other sophisticated methods to protect your credit card information. You can book your product using SSL encryption (the internet standard for secure transactions). In fact, transacting online with a credit card at the website is even safer than using a credit card at a restaurant because we do not retain your credit card information. You can be assured that EasyFlyTrip offers you the highest standards of security currently available on the internet so as to ensure that your Booking experience is private, safe and secure.

If the payment on the credit card is declined for some reason, alternate payment instructions must be received by EasyFlyTrip 72 hours prior to the time of departure; else, the order is liable to be cancelled.

EasyFlyTrip charges a service fee on all domestic & international airline bookings. In case of cancellation of booking, this fee is non-refundable.

Transaction Confirmation

You should not take any action based on information on the Website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact our call centre +919365329480 or email sales@easyflytrip.com

Delivery of Services

What is an e-ticket?

An e-ticket (electronic ticket) is a paperless electronic document with a unique confirmation number given to passengers in place of a paper ticket. Passengers are required to produce the unique confirmation number at the airport airline counter to claim the e-ticket.

How will I get my e-ticket details?

Your e-ticket details will be sent to the email address provided by you at the time of booking. If you do not receive your e-ticket within 2 hours of making your booking with easyflytrip.com, please call our Customer Care Representative.

Is it necessary to carry my e-ticket with me?

Yes, it is mandatory for you to carry a copy of your e-ticket as sent by https://esyflytrip.com.com. In the event that you fail to present a copy of your e-ticket, EasyFlyTrip . will not be held responsible if the Airline does not issue a boarding pass/ disallows you from travelling.

How will I get my boarding pass for an e-Ticket?

You need to show your e-ticket confirmation email and e-ticket along with a photo identity proof (passport, driver's license etc.) at the airline check-in counter. Thereafter the airline representative will issue your boarding pass.

EasyFlyTrip Refund and Cancellation Policy

At EasyFlyTrip, we understand that unforeseen circumstances may arise, and you may need to cancel or modify your flight booking. Our refund and cancellation policy is designed to be fair and flexible, while also adhering to the rules and regulations of the airlines we partner with.

Cancellation and Refund Process

- If you need to cancel your flight booking, please contact our customer support team at sales@easyflytrip.com.

- Our team will process your cancellation request and refund the amount according to the airline's rules, which may take between 1 to 10 Working days

- The refund amount will be credited back to the original payment method used during booking.

Refund Timeline

- Refunds will be processed within the following timeframe:

- 1-5 working days for cancellations made more than 48 hours prior to the scheduled flight departure time.

- 5-10 working days for cancellations made within 48 hours of the scheduled flight departure time.

Important Notes

- Refund amounts may vary depending on the airline's cancellation policies and fees.

- EasyFlyTrip reserves the right to modify or update this refund and cancellation policy at any time without prior notice.

- By making a booking on EasyFlyTrip, you acknowledge that you have read, understood, and accepted our refund and cancellation policy.

Exceptions

- In cases where the airline has specific rules or restrictions that differ from our policy, we will inform you of the applicable terms and conditions.

- EasyFlyTrip may charge a service fee for cancellations or modifications, which will be deducted from the refund amount.

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